Shipping Policy
Shipping
All orders are shipped from Los Angeles using USPS.
We currently ship across the U.S.
Please allow 3–4 business days for order processing and packing.
Delivery typically takes 3–10 days after your order is placed, depending on your location and carrier conditions.
Free shipping is automatically applied to orders over $100.
Once your order is shipped, you’ll receive a tracking number via email.
For any questions about shipping or address changes, reach us at:
contact@kozukidesign.com
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery.
To be eligible, your item must be unused, unworn, and in its original condition and packaging — exactly as received.
Return shipping is the responsibility of the customer unless the item arrives damaged or defective.
Please note:
•Custom-made items are final sale and not eligible for return or exchange. We confirm each design with you before shipping.
•Discounted items and limited bundles are not eligible for return or exchange.
To begin a return or ask a question, email us at:
contact@kozukidesign.com
